Privacy Policy
Introduction
Welcome to Ishaa Tours and Travels in Madurai a tours and travels company based in Madurai, Tamil Nadu, India.
We respect your privacy and are committed to protecting the personal information you share with us when visiting our website, enquiring about tour packages, requesting travel quotations, or using our travel-related services.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website or communicate with us.
By using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will obtain it as necessary.
Information We Collect
We may collect the following categories of information when you interact with our website or contact us.
Personal Information
Full name, Phone number and WhatsApp number, Email address, City or general location, Preferred travel destinations, Travel dates and trip duration, Number of travellers, Tour preferences and special travel requests.
Enquiry and Booking Information
When you enquire about our South India tour packages from Madurai or request a quotation, we may collect information necessary to understand your travel requirements and prepare a suitable itinerary.
This may include pickup and drop-off locations, sightseeing preferences, vehicle requirements, and other details relevant to your requested trip.
How We Use Your Information
We may use your personal information for the following purposes:
- To respond to enquiries and customer questions.
- To prepare customized tour itineraries and travel quotations.
- To manage tour requests and confirmed travel arrangements.
- To communicate information about pickup times, routes, and sightseeing plans.
- To provide customer support before, during, and after your trip.
- To improve our website, services, and customer experience.
- To maintain business records and meet applicable legal obligations.
- To prevent fraud, misuse, and unauthorized access.
- To send promotional offers or travel updates where permitted by applicable law and, when required, with your consent.
We will use personal information only for appropriate purposes and in accordance with applicable law.
Sharing of Personal Information
We do not sell your personal information to third parties.
We may share relevant information with trusted service providers when necessary to operate our business or deliver requested services. These may include:
We aim to share only the information reasonably necessary for the relevant purpose. Third-party service providers may process information under their own privacy policies and applicable contractual or legal obligations.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences, and measure website performance.
Cookies may help us understand which tour package pages visitors find useful and how we can improve the website.
You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
If we use advertising or analytics tools that require consent, we will implement appropriate consent mechanisms where required by applicable law.
Third-Party Websites and Services
Our website may contain links to third-party websites, maps, social media platforms, payment services, or other external resources.
We do not control the privacy practices or content of these external websites. When you visit or use a third-party service, its own privacy policy and terms may apply.
We recommend reviewing the relevant third party's privacy policy before sharing your personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable laws.
Any revised policy will be published on this page with an updated “Last Updated” date. We encourage visitors to review this page periodically.